Customers, properties & contacts
Keep residential and commercial relationships, access instructions, and service locations connected.
DataSquad / Heating & CoolingLess paperwork.
A BETTER DAY STARTS WITH A BETTER SYSTEM
Less paperwork.
More duct work.
The HVAC CRM that keeps your customers, equipment, service visits, conversations, and cash flow in the same place. With your hound always keeping an eye on the next step.
Built for your industry. Ready for your business.Complete tools, with room for your preferences.Built for heating & cooling businessesYour team, connectedYour brand, your team
“You keep them comfortable. I’ll keep the details close.”
Built around heating & cooling.HeatingCoolingSystem replacementPreventive maintenance
FROM THE FIRST SERVICE CALL TO THE NEXT SEASON
One connected business.
Fewer loose ends.
Take a quick tour of the workday. See how the customer, the system, and the next service visit stay connected, with every detail in its place and the next step easier to find.
THE EQUIPMENT HAS A HISTORY
Start the call with a better picture.
Connect the customer, property, system details, and previous service notes before the technician arrives.
- Customer and property records
- Equipment details with service history
- Context for the next visit
Willow Lane cooling system
Residential property · Seasonal maintenance
Equipment details System · Property · Service history
Split ACSystem
Main homeLocation
Tune-upVisit
- Equipment details
- Model and service notes
- Last visit
- Seasonal service recorded
- Reported concern
- Check uneven cooling
KEEP THE OFFICE AND TRUCK CONNECTED
A clearer day for the service team.
Bring incoming calls, appointment windows, assigned technicians, and job context into the same service workflow.
- Calls and service priorities
- Assigned technicians and timing
- Useful notes at the next stop
Keep the calls moving.
05Service visits
01Installs
02To assign
Seasonal tune-upWillow Lane · Morning arrival
ScheduledNo-cooling callSystem history attached
AssignedReplacement visitScope ready to review
To planHELP THE CUSTOMER SEE THE OPTIONS
Keep the recommendation with the system.
Connect diagnostic notes, proposed work, estimates, and the customer decision when a service visit becomes a bigger conversation.
- Findings beside the equipment record
- Repair and replacement scope
- Customer decisions with context
A clearer conversation about what’s next.
Repair scope
Address the reported concern
Review findings and estimate
Replacement scope
Review system replacement
Confirm requirements and proposal
Illustrative workflow only. Equipment selection and technical recommendations require qualified review.
THE NEXT SEASON IS ANOTHER CONVERSATION
Keep the relationship beyond today’s call.
Keep service history, planned maintenance, and customer follow-ups connected to the equipment and property.
- A continuing system history
- Maintenance follow-up context
- Future visits and replacement discussions
A little planning before the next season.
06Check-ins
03Service follow-ups
02Open proposals
Willow Lane systemSeasonal service follow-up
Check-inCedar Court propertyConfirm maintenance visit
To planHarbor OfficeReplacement proposal discussion
Follow upShowing Know the system
MEET YOUR FAVORITE NEW COWORKER
A nose for
the next thing.
An estimate waiting on approval? A service visit to assign? A maintenance customer to follow up with? AirHound brings the follow-up into view so the important little things don’t get buried.
Worth a lookEXAMPLE QUEUE
02Service requests to assignGive the next call a clear next step.
01Replacement proposal to follow upKeep the decision with the system record.
03Maintenance check-ins to planStay connected between service visits.
AI helps organize information, summarize conversations, and surface useful follow-ups. Your people bring the experience and make the decisions.
THE TOOLS BEHIND A BETTER-RUN BUSINESS
Your whole business.
One well-stocked toolbox.
A comprehensive set of tools for heating and cooling businesses. Keep the customer, the work, the money, and the people who make it happen connected in one place.
01
Know the customer
Every visit adds to a history your team can use.
Equipment records & service history
Connect system details, model and serial information, installation notes, and previous visits to the property.
Customer communication
Keep service requests, arrival updates, findings, and estimate conversations beside the equipment record.
Photos, documents & warranty records
Store visit photos, equipment documents, warranty details, and approved work with the system.
02
Run the business
A shared picture for the office, the truck, and the next visit.
Appointments & technician assignments
Organize visit windows, technician ownership, job priority, access details, and service progress.
Repair & replacement estimates
Connect diagnostic findings, proposed work, equipment options, and the customer’s approval.
Service-to-install handoffs
Carry the system history, accepted proposal, equipment requirements, and installation notes into the next stage.
Maintenance plans & seasonal visits
Keep planned service, visit history, renewal conversations, and the next seasonal appointment together.
03
Win the work. Follow the money.
Clarity around the work, the payment, and the next season.
Service invoices & installation billing
Connect completed service or approved installation stages to the bill and remaining balance.
Payments & service receipts
Track received payments and receipts beside the visit so the team can see what is settled.
Proposal & maintenance follow-up
Stay close to open replacement estimates, planned maintenance, and customers ready for a check-in.
Service & business visibility
See appointment workload, open estimates, installation handoffs, maintenance work, and outstanding balances.
04
Give your people better tools
Keep experience and judgment in the hands of your people.
A view for every role
Give owners, dispatchers, service technicians, and installation teams access to the equipment and service details they need, with responsibilities and permissions kept clear.
Useful at the desk and on the move
Bring the equipment and service history, assigned work, photos, and next steps into a responsive workspace for desktop and mobile.
Your business, represented
Bring your logo, colors, business details, and team access settings into a complete industry platform.
AI that works alongside your people
Summarize equipment and service conversations, surface missing details, and help prepare follow-ups. Your people review the context and make the decisions.
DESIGNED AROUND THE PEOPLE DOING THE WORK
At the desk. In the truck.
Right there with you.
Explore the perspective that matters to you.
Connect the call with the right next step.
Organize service requests, system context, assigned people, and open follow-ups in a shared view.
Start with the history. Add the next chapter.
Bring equipment details, customer concerns, access notes, and previous work into the visit, then record the new findings.
See service work and ongoing relationships together.
Keep today’s operations connected to open replacement conversations and maintenance follow-through.
Desktop & mobile perspective Connected team context
Office & service leads
Connect the call with the right next step.
Incoming service
Concern and priority
Equipment context
Previous visit and system notes
Next appointment
Assignment and timing
Technicians
Start with the history. Add the next chapter.
System record
Cooling equipment and history
Today’s visit
Tune-up and reported concern
Work notes
Findings and recommendations
Owners
See service work and ongoing relationships together.
Service overview
Calls and assigned visits
Open proposals
Repair and replacement
Customer continuity
Maintenance and check-ins
POWERED BY AIRHOUND. RECOGNIZED AS YOU.
A complete platform.
A familiar fit.
AirHound brings a thoughtfully built system to heating and cooling businesses, with the tools and workflows for the day-to-day work already in place. Set up your branding, team access, and everyday preferences to make the workspace feel familiar.
Equipment history, technician assignments, repair and replacement proposals, and maintenance plans are already connected in the platform.
- Industry tools, built in
- A connected workflow that carries the details from the first conversation to the next follow-up.
- Access for your team
- Set roles and permissions so people can reach the information they need.
- Your business identity
- Use your logo, colors, and contact details across the customer experience.
Your HVAC companyYOUR BUSINESS. CONNECTED.
Your logo, colors & business details
Industry workflows, already connected
Team roles & access settings
Everyday business preferences
Industry tools, ready to work. Your identity, right at home.A FEW THINGS WORTH KNOWING
Good questions.
Straight answers.
Get to know the AirHound approach to heating & cooling.
Can one property have more than one system?
Keep equipment details and service history associated with the right customer and property. The next visit can start with the specific system and its previous work.
Can we adjust it to our business preferences?
Yes. AirHound already includes a comprehensive workflow for heating and cooling businesses. Branding, team access, and everyday settings let you bring your preferences into that system. During a tour, we can walk through the available options with your team.
What happens when a repair visit becomes a replacement conversation?
Keep the findings, equipment history, repair estimate, and replacement proposal together. Carry the customer’s accepted option into the installation handoff.
How do technicians and the office share the same picture?
Connect the appointment, system details, access notes, technician assignment, work status, and visit photos. The office can follow the job while the technician adds context.
Where do maintenance plans and seasonal visits fit?
Connect planned service, completed visits, renewal conversations, and the next seasonal appointment to the customer and equipment history.
How does a completed visit turn into a clear invoice?
Carry the approved work into service or installation billing. Keep the invoice, payment status, receipt, and next maintenance conversation connected to the same customer.
YOUR INDUSTRY. YOUR HOUND.
More time for the work.
A better handle on the business.
See how AirHound can bring the customer, the system, and the next service visit together in a connected platform built for your industry.